We offer a wide range of sales, services and warranty repairs for most major professional video brands including Pelco, Sachtler, Panasonic, JVC, Sanyo, Tatung, Acebil, Kramer and more. Repairs that enter our shop are usually diagnosed within 48 hours of arrival. Warranty repairs receive priority status and turn-around time is usually about 72 hours.
The procedure is really simple. First call our service coordinator to obtain a SRA number. At this point, you will be asked to send in your equipment with this number, shipping details and fault description. If you are dropping off your repair, this SRA number will be generated at the front counter.