Repairs that enter our shop are usually diagnosed within 48 hours of arrival. This time can fluctuate however, depending on our work load. It is because of this that we recommend calling our service coordinator to obtain an SRA (Service Return Authorization) number.
Based on this SRA number, we can schedule your repair and, once the unit is received, can give it priority status.

Once an estimate is approved, the necessary parts will be allocated to your repair and, if we do not have it in our local inventory, it will be placed on order.
If the part is in RBE's local inventory, the turn-around time for completion, testing and shipping is usually about 2 business days. This includes our MANDATORY 24 hour testing.
If parts are obscure and need to ordered from the manufacturer, then the wait could be anywhere from 1 - 3 weeks.

View our FAQ's for more info on Service & Repairs

Pelco, Panasonic, Planet Networking and Communication, Acebil, Kramer, anton bauer, JVC, Sanyo, Tatung

We repair a wide range of Industrial, Broadcast and CCTV/Security Electronics.
Contact Us for more information.


Panasonic
AG-HPX300/370
AG-HPX500
AG-HPX170
AG-HVX200
AG-DVX100
AG-DV2000
AG-DV2500
AG-DVC30/60
AG-HMC40/HMC150
AJ-D200
AJ-D230/250
AJ-D455
AJ-D610
AJ-D700
AJ-D950
AJ-HD1200
AJ-HD1400
AJ-HDC27
AJ-HDX900
AJ-HPX3000/3700
BT-LH80
BT-LH1700
BT-LH2600
and more
JVC

GY-HD100
GY-HD110
GY-HD250
GY-HM100
GY-HM700
BR-DV3000/6000
BR-HD50
and more

Anton Bauer

Quad 2702
Quad 2722
TM4
TWQ
T2
Twin Charger
Tandem 70

* Please note that WARRANTY repairs WILL NOT be performed without a valid Bill of Sale *

* A diagnostic fee is charged and payable at time of repair drop-off *
* Pricing is subject to change anytime and without notice *